I have no idea what is going on but when I set up the genie remote to control my TV it will control the volume DURING PROGRAMMING ONLY. When I select the it works button the remote quits controlling the volume. It will still turn the TV on and off but will no longer control the volume. I tried 17 codes that I received via help center online chat and those did nothing. Any solutions out there? I'm totally confused as to why it would work DURING programming but NOT after.
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